Subscription Questions

We have three subscription options to help meet your needs.

Diapers & Wipes Bundle Subscription

Our Diapers & Wipes Bundle subscription offers the ease and convenience of having your favorite diaper prints and wipes delivered direct to your door on a schedule that works best for you.

Build Your Own Bundle Subscription

You will receive a shipment at the frequency you select and on the items you select from the list of eligible items. You can select the quantity of the product and the frequency of each shipment and advance or delay the next shipment as you wish.

Single Item Subscriptions

Love our products? We do too! Subscribe to your favorite Honest products, select your frequency, and we’ll automatically deliver them so you never run out. You'll save 5% off your item and only pay once your order ships. Order $50 or more and get free shipping.

Single Item Subscriptions are the most convenient way for you to get the products you want delivered to you on a regular schedule. Subscribe to your favorite Honest products, select your frequency, and we'll automatically deliver them so you never run out. You'll save 5% off your item and only pay once your order ships. Order $50 or more and get free shipping.

You always have complete control over your subscription orders and we send email reminders 4 days and 1 day before each order ships. You can change your delivery frequency, next order date, or quantity anytime by visiting ‘My Subscriptions’ located within your account. Changes to orders can be made any time before the next scheduled shipment date and you can cancel at any time.

Subscribing is easy; it can be done while browsing on a product page or while reviewing items in the shopping cart. To get started, simply select the Subscribe option for your desired product, select your preferred shipment frequency and then check out as normal.

Your subscription is easy to manage. You can change your next order date, select your frequency, or cancel a subscription by visiting ‘My Subscriptions’ located within your account.

After you subscribe, you can access the Subscriptions section in your account here where you can manage your future orders, subscription items and account information.

We will place your subscription orders automatically according to your selected frequency, and you will only be billed on the day the order is processed. We will send you an email reminder 4 days and 1 day before each subscription order. You will also receive email notifications regarding other important information related to your subscription account, such as if your item is discontinued or out of stock, if you cancel your subscription, and confirmation when an order is placed successfully.

You can delay your next shipment by up to 90 days in the Subscription section in My Account.

We always do our best to accommodate each member’s print preferences, but keep in mind, prints are subject to availability. In the case one of our prints is out of stock, we will select a print from your back-up selection.

In case your print preferences are no longer available, we recommend that you select up to 3 back up prints to ensure you always get your favorite classics! After placing your first Diaper Bundle order, visit Subscriptions, select “Edit Bundle Selections”, and then “Edit Back Up Prints”.

You can edit your subscription online by clicking "Edit Bundle Selections" in the Subscriptions section of My Account. You can split your Diaper Bundle with different sizes, Overnight Diapers, Training Pants, and customize diaper prints for each shipment.

Yes! Your first month’s Diapers & Wipes Bundle can be customized by selecting the Bundle Builder. You can mix and match sizes, add training pants and overnight diapers. After your first month, we offer many customizations to your Bundle under the Subscriptions section in My Account. Click here to log in to your account.

If you wish to cancel, you can do so online at any time in the Subscriptions section of My Account. Select ‘Cancel’ on the subscription you would like to cancel, followed by the reason why. You will receive a confirmation email when your subscription has been canceled. Click here to log in to your account.

Your next scheduled orders will be listed in the Subscription section of My Account.

Subscription items that have the same order date, shipping address, billing address and payment method will ship as one order. If you have more than one subscription item and want the items to ship in the same order, simply visit the My Subscriptions section of your account and change the next order dates to be the same. Also, confirm the orders are going to the same shipping address and have the same billing address and payment method.

Yes! To do so, you must be logged into your account. Visit the item’s page you wish to add to your order and find the ‘Add this to my order on:’ button. When you click this button, you will have the option to add the item as a one time only add on. Diapers & Wipes bundle subscribers receive a 15% discount off add on orders. All other subscribers receive 5%.

All subscription orders require a Paypal, credit, or debit card payment.

You spoke and we listened!! After reviewing the suggestions and feedback shared with us by our customers since we started this journey, we are thrilled to offer a more flexible, single item subscription offering. Want more than just one item at a time? No problem! You now have the option to subscribe to as many products as you’d like!

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